1. Overview
This Cancellation Policy applies to orders placed through the The DailyKin website and should be read with the Terms & Conditions, Shipping Policy and Refund & Return Policy.
The DailyKin sells packaged food products and begins fulfillment promptly after order confirmation. Cancellation is therefore easiest before dispatch.
2. Cancellation Before Dispatch
You may request cancellation as soon as possible after placing an order and before it is dispatched. Contact hello@dailykin.in with your order number.
If the cancellation is accepted before dispatch, a prepaid order will normally be refunded to the original payment method, subject to applicable payment-processing timelines.
3. Cancellation After Dispatch
Once an order has been dispatched, cancellation may not be possible because the shipment has entered the logistics network. If delivery is attempted, customers should not assume that refusal of delivery automatically creates an immediate refund. The order may first need to return to The DailyKin before any eligible refund or re-shipment decision is made.
4. COD Orders
COD orders may be cancelled before dispatch by contacting The DailyKin. If a COD order has already been dispatched, cancellation may not be possible. Repeated refusal or non-acceptance of COD shipments may result in restrictions on future COD availability.
5. Promotional and Subscription Orders
If The DailyKin introduces subscriptions, recurring orders or promotional bundles, the cancellation rules displayed for the specific plan will also apply. Customers should cancel recurring orders before the next order enters processing to avoid dispatch.
6. Contact
Cancellation requests: hello@dailykin.in | Phone: 08062180114. Please provide your order number and the mobile/email used for the order.
7. Statutory Rights
This Policy does not limit any mandatory consumer rights or remedies available under applicable law.